RETURN POLICY
 
Last updated June 28, 2021
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at support@mossberg-store.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
MOSSBERG STORE SHIPPING
Attn: Returns
RMA #
430 W Fillmore St
Colorado Springs, CO CO 80907  
United States  
 
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
The following items cannot be exchanged: 
 
     ●     Items that have been damaged, modified or tampered by customers in anyway after delivery can’t return     
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     Exchange are only done for products that are of same specifications. Not for upgrades or downgrades   
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
+1(720) 3360-942 
support@mossberg-store.com